Last updated: October 11, 2026
1. Who we are and how to contact us
Evershuo is operated by Ningbo Yingshuo Trading Co., Ltd. (宁波盈硕商贸有限公司), a company conducting international B2B product sales and responding to sourcing and quotation inquiries.
Registered address: Room C213, Building C, No. 2 Zhuangyu Road, Zhuangshi Subdistrict, Zhenhai District, Ningbo, Zhejiang Province, China.
For questions about personal information, or to make a privacy request, contact sales@evershuo.com. The company arranges personnel to handle these requests.
2. Information collected through inquiries
Our Contact Us form collects company name, business email, country or region, product interest and a message. You may also provide your name, Product / SKU and estimated quantity. A product-specific inquiry link may supply the Product / SKU field through the URL; this does not indicate marketing consent.
Please provide information needed for your business inquiry and avoid including sensitive personal information or unnecessary information about other people.
Our form system records submission dates and technical information, including IP addresses and browser and device information. Hosting services also process technical request and security information. These records support service delivery, troubleshooting and abuse management.
3. How inquiry information is used
We use inquiry information to respond to requests, clarify specifications, prepare quotations, evaluate product availability, arrange project discussions and, where an agreement is reached, coordinate order fulfilment and export. We also use appropriate records for service troubleshooting, security and applicable recordkeeping obligations.
4. Where information is processed and who receives it
Inquiry submissions are stored as Fluent Forms entries in our WordPress website. Notifications are sent through FluentSMTP to our Hostinger business email service. SMTP logs can contain notification bodies, recipient information and headers, including Reply-To; they are additional copies of inquiry information. Staff handling inquiries may retain related business correspondence in the company mailbox.
Hostinger supplies website hosting and business email services. Authorized administrators and company personnel handling inquiries can access information needed for their work. Fluent Forms and FluentSMTP are software used in this workflow; their presence alone does not establish that their developers receive inquiry content.
When coordinating with partner suppliers or logistics providers, we usually provide only necessary project specifications, quantities and destination information, rather than customer names or contact details. Project material can nevertheless contain identifying information, so we aim to limit what is shared to what the project requires. Any exceptional need to share customer contact information should be reviewed before disclosure.
5. Cookies, browser storage and external services
The website uses technical resources supplied by WordPress and its website components, including browser session storage for emoji-support information. Cookie and storage behaviour can depend on the page, interaction and browser context; the website is not represented as entirely cookie-free.
The website loads resources from Google Fonts. Requests to this external service disclose the network information needed to obtain those resources. We have not intentionally connected Google Analytics, Google Tag Manager, Meta Pixel, TikTok Pixel or another advertising tracking system.
6. Retention and deletion
For inquiries that do not result in a transaction, our internal retention target is normally 24 months after the last meaningful business contact. Active projects may require continued retention. Completed transaction records are retained according to applicable legal and transaction-document obligations. Test and invalid inquiries are normally targeted for cleanup within 30 days, with review to avoid deleting legitimate inquiries.
These periods are internal management targets, rather than a guarantee that every copy is automatically deleted at those times. Implementation of the cleanup procedure is not yet complete. The last meaningful business contact is assessed using correspondence and business records, not submission date alone.
FluentSMTP logs are configured for deletion after 14 days, but this is not a verified guarantee of deletion. Hosting logs, mailbox folders and backups have separate retention arrangements whose complete periods have not yet been confirmed.
Deleting an entry does not automatically delete email copies or historical backups. Backups may retain information captured before deletion until their separate lifecycle ends. Access and recovery use require appropriate controls, and approved deletion or correction records should be reapplied if a backup is restored.
7. Marketing is separate from an inquiry
We currently have no marketing contact list and have not begun email marketing. Submitting an inquiry does not subscribe you to marketing emails.
If we introduce marketing subscriptions, they will be separate from inquiries, with an optional choice that is not selected in advance. The subscription notice will identify the company, email content and withdrawal method, and inquiry service will remain available without subscribing. This subscription choice is not currently enabled.
8. Security and your requests
We seek to limit access to authorized people and to use measures appropriate to the systems and information involved. No online system can guarantee absolute security.
You can contact sales@evershuo.com about access, correction, deletion or other privacy concerns. Depending on applicable law, you may have additional rights, including restrictions on processing or a complaint to a relevant authority. We may need proportionate information to verify a request and understand its scope. Legal obligations and necessary recordkeeping can affect what may be deleted.
9. Changes
We may revise this policy when our processing practices change. The last-updated date is shown above. Questions may be sent to sales@evershuo.com.